Fintra Feature

Dunning Without the Drudgery

The collections agent reads your AR aging, drafts a reminder tuned to each overdue bucket, and sends it once you confirm - so nothing slips and nothing goes out without a human.

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What collections automation does

Most overdue invoices are not disputes - they are just forgotten. Collections automation fixes the forgetting. Fintra’s agent scans AR by aging bucket, drafts a reminder whose tone matches how late each invoice is, and queues it for you to review. You confirm; it sends. The chasing happens on schedule instead of whenever someone remembers.

  • AR aging read automatically (current, 1–30, 31–60, 61–90, 90+)
  • A drafted reminder per overdue invoice, tuned to its bucket
  • Human confirmation required before any email is sent
  • Every send logged for a defensible collections record

A cadence that escalates

BucketMessage toneGoal
1–30Friendly nudgePrompt a quick payment
31–60Firm reminderGet a commitment to pay
61–90EscalationInvolve the account owner
90+Final noticeResolve or flag for review
Suggested dunning cadence by aging bucket

Automation with a human in the loop

Why it lowers DSO

DSO falls when overdue invoices get chased consistently and early. By drafting reminders the moment an invoice ages into a bucket, Fintra removes the human delay that lets receivables drift - and because it runs on the same ledger, the aging it reads is always current.

Frequently asked questions

What is dunning?

Dunning is the process of sending escalating reminders to collect an overdue invoice. Fintra automates the drafting - reading AR aging and composing a reminder tuned to how late each invoice is - while keeping the send behind a human confirmation.

Will Fintra email my customers automatically?

Only when you confirm. The agent drafts reminders as a preview, and sending them requires an explicit confirmation step. That keeps you in control of every customer-facing message while removing the manual work of writing and organizing them.

How does collections automation reduce DSO?

It removes the delay. Reminders are drafted as soon as an invoice ages into a bucket, so chasing is consistent and early instead of sporadic. Consistent, timely dunning is one of the most reliable ways to bring DSO down without changing your terms.

Do I get a record of what was chased?

Yes. Every reminder send is logged, giving you a defensible collections trail - which invoice, which customer, when - in the same system that holds the invoice and the eventual payment.

Stay in the loop

One practical finance briefing a week - new guides, checklists, and benchmarks.

 

Chase every overdue invoice, on schedule

Start free, no card required. Let the collections agent draft the reminders - you approve the send.

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